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Frequently Asked Questions

Q: Do you ship prints internationally?

Yes. All prints are shipped via Canada Post / Canada Post Expedited International and you’ll be provided with a tracking number once your order has been sent.
Q: When will my print arrive?

Delivery may take anywhere between 2-3 weeks. International shipping may take longer depending on your location.
Q: I live in Tofino too, can I avoid shipping costs?

No. All prints are made-to-order and our printer is based out of Ladysmith, not Tofino. Although depending on the size and material of your print, arrangements can be made as a custom order.
Q: The photo I want is not on your website, can I still order it?

Yes. All of Marcus Paladino’s photos can be printed as a custom order. Please email directly for all inquires:
Q: Can I order my print framed?

Yes. Just select ‘Fine Art in Wood Frame’ as the material type and your print will come framed and ready to hang.
Q: I want to sell ‘Cold Comfort’ in my store, do you offer wholesale prices?

Yes. Please email (or contact Marcus) and they’ll get you all set up. For more options, please check out Rocky Mountain Books.

Q: Will the prints degrade over time due to UV light?

Our fine art paper and canvas prints are “archival” quality using acid-free materials and pigment inks. This means they will not exhibit noticeable degradation under normal conditions for probably at least 100 years. If you plan to do your own framing, the glass is the key component and UV blocking is the most important feature. For best results, use a pro-grade non-glare UV protection glass or acrylic, for example, Tru VUE Reflection Control acrylic, which blocks 99% of the UV light.